Privacy Policy

Riad Al Rimal Privacy Policy

Last update : 2020-05-16

This privacy policy gives you an overview of the processing of your data by Riad Al Rimal. It applies to all the company’s websites and other services and benefits offered by the Riad, where the confidentiality of your data is a priority.

Contact details of the head of the organization: 43 Derb Fahl Ezzafriti, Quartier Laksour, 40008 MARRAKECH MEDINA
Telephone: +212 (0) 661 58 29 72 / +212 (0) 524 38 79 21
E-mail: [email protected]

Activities of the organization involving the processing of personal data:
Riad Al Rimal offers relaxing accommodation and services in Marrakech.

What data is processed by Le Riad Al Rimal?

Riad Al Rimal offers you various services that you can use in different ways. Depending on whether you contact us online, by phone, personally or in any other way and depending on the services you use, various data from different sources is communicated. Almost all of the data that we process is data that you communicate to us when you use our services or when you contact us:
Civil status, postal address, telephone number, e-mail address.

We also receive technical data relating to your navigation terminal and access data that we automatically enter during your interaction with our services: IP address, logs, connection identifiers.
For example, this could be information about the terminal you are using. We collect other data anonymously through our data analysis (Google Analytics). Where applicable, we also receive data about you from third parties, such as credit agencies and payment service providers.

Are sensitive data processed?

The collection of certain particularly sensitive data is strictly regulated by the GDPR and requires special vigilance. These are data revealing the allegedly racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership of persons, genetic and biometric data, data concerning health, sex life or sexual orientation of individuals, data relating to criminal convictions or offenses, as well as the unique national identification number (NIR or social security number).
Riad Al Rimal does not process any of its information.

What are my data used for?

Riad Al Rimal processes your data in compliance with all applicable data protection laws. In this regard, we of course respect the principles of data protection law applicable to the processing of personal data. In principle, therefore, we only process your data for the purposes indicated in this privacy policy or when entering your data. This is first and foremost the processing of your request, the personalization of your project, the development and security of our services. In addition, we use your data within the limits of the strict rules of French and European law relating to data protection.

Website information
We use your data to provide the Le Riad Al Rimal site and provide an ever more efficient user experience. In addition to the data relating to the terminal and the access data generated during each use of these services, the type of data processed, as well as the purposes of the data processing, depend on how you use the functions and services available through our services. In addition, we use the data generated when using our services to determine how our online offering is used.

We offer you various newsletter services. When you subscribe to a newsletter service, or appear in our customer file, you receive information about our services and products. You can decide to no longer receive our newsletters at any time.

How is my data used for advertising purposes?

Riad Al Rimal does not communicate your personal data to external service providers for advertising purposes.

Who is my data transmitted to?

Riad Al Rimal only transmits your data to internal services and providers allowing the proper processing of your request.
The only service providers with access to your data (surname and first name only) are in the case of a request: the driver welcoming you or dropping off at the airport, the staff in charge of golf course reservations, the staff in charge of golf course reservations. ‘excursion.

What are my data protection rights?

With regard to the law and under the conditions it defines, you have the following rights in terms of data protection: right of access (article 15 RGPD), right of deletion (article 17 RGPD), right of rectification (article 16 GDPR), right to restrict data processing (article 18 GDPR), right to data portability (article 20 GDPR), right to object to a data protection supervisory authority (article 77 GDPR) , right to withdraw consent (article 7, paragraph 3 GDPR), as well as the right to withdraw certain data processing measures (article 21 GDPR). You will find the contact details necessary for your requests on “Contact persons”.

Are data transferred outside the European Union?

In compliance with data protection laws for our visitors from the European Union, we inform you that your data is transferred to our management staff in Morocco.

When is my data deleted?

Your personal data will remain stored for as long as necessary for the purposes of this privacy policy, in particular for the purposes of fulfilling our contractual and legal obligations. You can access your personal information at any time and request its deletion by contacting us at [email protected]

How is my data protected?

We transmit your personal data by encrypting it. This applies to your order and your customer login. For this purpose, we use the SSL (Secure Socket Layer) encoding system. In addition, we secure our websites and other systems using technical and organizational measures against the loss, destruction, access, modification or dissemination of your data by any unauthorized person.

Information about cookies

In application of the Data Protection Act, tracers (cookies or others), Le Riad Al Rimal is collected by a banner displayed on your first visit to our sites. No other cookies or tracers can therefore be placed or read on your terminal without your having been clearly warned and given your consent. In accordance with the law, your cookies are kept for a maximum period of 13 months. Find all the information on this subject on our Cookies Policy page.

Changes to this privacy policy and contacts

As we develop our websites and apps, as well as implement new technologies to improve our service to you, changes to this privacy policy may be necessary. Therefore, we recommend that you re-read this privacy policy from time to time.

For any questions relating to data protection in the Riad Al Rimal group, you can contact our data protection officer at any time. Just contact him at [email protected]