General Terms And Conditions Of Sale

General Terms And Conditions Of Sale


All bookings will become definitive after receipt of a deposit of 50% of the total amount of the stay, made by bank transfer.

The balance will be paid at the departure of the riad, in addition to any extras.


Our rates include Moroccan breakfast and are based on 2 people occupying the room.

Our rates are expressed in euros and include 20% VAT. Invoicing is done in Moroccan dirhams. The exchange rate applied will be that in force on the day of payment.

A local tourist tax of 15 dh per night and per person is to be added to the room rate, as well as the tourist promotion tax of 8 dh per night and per person, i.e. 23 dh (2€). These taxes are entirely transferred to the Municipality of Marrakech and the Moroccan National Tourist Office.


Payments can be made in cash or by credit card (4% extra charge for commission at the Centre Monétique Interbancaire).

Terms of cancellation

30 days before arrival -> Booking fee 50 €.

Between 30 days and 8 days -> 50% of the total price of the stay.

Less than 8 days before arrival -> 100% of the total price of the stay.

Not showing up -> 100% of the stay.

Administrative requirements

Valid passport

Police form to be completed on arrival with a passport copy for each person.

Services Included

Moroccan breakfast for 2 persons/room

Jacuzzi, Swimming pool, Fitness room



Airport/Riad transfer: Return trip 250 dirhams up to 4 people (22,50 euros)

Dinner: 22 € / person (50 % under 12 years old). Fixed menu. To be booked before noon.

Lunch: about 10 € à la carte

Additional breakfast: 10 €.

Extra beds: baby bed 10 €/night – sofa bed for children under 12 years 20 €/night, available in some suites only


Massages, Esthetic treatments, Excursions: rates on request.

I agree that I have read the present general conditions of sale before placing my order. Consequently, the taking of an order implies my full adhesion to the general conditions of sale of Riad Al Rimal and my unreserved acceptance of all their provisions.